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Professional Bodies
National Association of Estate Agents
This National Association was formed in 1962 to represent the interests of estate agents, especially those not otherwise professionally qualified, and to raise professional standards. It now has in the region of 10,000 members throughout the UK and it is widely recognised throughout the profession. All NAEA members must adhere to strict rules of conduct and the Association provides recourse through its disciplinary procedures. It also operates a guarantee bonding scheme - to protect purchase deposits (either pre-contract or contract) held by a member - and a referral network of member agents throughout the UK and overseas, called 'Homelink'.

The Association believes that the public must receive competent and honest service and advice, including protection against fraud, misrepresentation and malpractice. It aims to make apparent to the public that they are likely to receive this from a member by the general standard of presentation of the member's office and conduct of the staff.  

The most obvious way in which the NAEA protects consumers is by admitting to membership only those estate agents who have undergone thorough assessment of their knowledge of estate agency law, practice and ethics. The NAEA publishes a range of informative leaflets, all of which are available from their Warwick headquarters:  

The National Association of Estate Agents, 
Arbon House, 21 Jury Street, Warwick CV34 4EH
Tel: 01926 496800 
Email:   website:
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